- Surfaces
- The museum forecourt has a gravel surface; indoor routes are wheelchair accessible, although occasional exhibitions may require staff assistance.
- Lifts
- Lifts reach all parts of the museum; the narrowest published lift-door opening is 80 centimetres.
- Accessible parking
- Accessible spaces are in front of the museum, entered from Østre Voldgade using the intercom.
- Changing facilities
- Changing tables are available by both sets of toilets; the venue does not publish an adult Changing Places facility.
- Terrain
- The museum is large and spans several floors; chairs, benches, daybeds and portable folding chairs are available.
- Step-free
- Wheelchair users enter via the group entrance to the left of the main staircase; all museum areas are accessible to manual and powered wheelchairs.
- Toilets
- Spacious accessible toilets are by the cloakroom and the Sculpture Street stage area.
- Seating
- Chairs, benches and daybeds are distributed through the museum; folding chairs can be borrowed in the foyer.
- Public transport
- The venue states it is approximately five minutes from Nørreport and ten minutes from Østerport stations.
- Sensory
- Service dogs, hidden-disability sunflower lanyards, autism preparation material and sensory kits are supported; some works may include flashing light or loud sound.